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Warden School District

Warden Cougars

Technology

Technology

DEPARTMENT INFORMATION


TECHNOLOGY
101 W. Beck Way
Warden, WA 98857-9401
 



Jeff Kottong - IT Director
T: (509) 349-2581, x1326
F: (509) 349-2531
C: (509) 989-3765
 
Erik Colombia - Systems and Communication Administrator | Director of eSports
T: (509) 349-2366, x1471
 
Prisma Corrales - Family Engagement & Communication Specialist
T: (509) 349-2581, x1472
 
Nicholas Lembcke - Technology Assistant II
T: (509) 349-2581, x1329
 
Helpdesk:
T: (509) 349-1881

HELPDESK ONLINE

 

Website: 

WebMaster@warden.wednet.edu

 

Our IT department provides support to students and families, and staff with hardware issues and access to district-approved applications with district-issued devices.

Need further assistance?

HELPDESK


Connectivity


Ensuring students have consistent and reliable internet connectivity is essential to contemporary education, and in some cases, a significant challenge in rural areas like Warden. Many internet service providers (ISP) have services available at a reduced rate and sometimes free, for families who may qualify. The website highspeedinternet.com has a comprehensive list of ISPs and government programs, along with relevant information. If your family or a family you know has a student attending a school in the Warden School District in need of connectivity, consider visiting the website above or calling the Technology Department Helpdesk line at: (509) 349-1881.

Prisma Corrales - Family Engagement & Communication Specialist

T: (509) 349-2581, x1472

Nicholas Lembcke - Technology Assistant II

T: (509) 349-2581, x1329

 

I would like to (get support for):

  • Microsoft credentials (Office 365/email).
    Username
    : Skyward username @warden.wednet.edu. This is also the student email address. Typically consisting of: first initial, ".", last name, and day of the month born @student.warden.wednet.edu. (e.g., John Doe, birthday December 31, 2000 = j.doe31@student.warden.wednet.edu).  

    Password: is user selected after the first time sign-on when setting up security questions. Take appropriate steps to ensure you have the before mentioned information, the Technology Department keeps no records of student passwords or answers to security questions. 

    Classlink
    Username:  Enter the skyward user name. Typically it is first initial, ".", last name, and day of the month born (e.g., John Doe, birthday December 31, 2000 = j.doe31)

    Password: The password is available from the student's teacher or by calling the helpdesk at: (509) 349-1881.

    SeeSaw
    Username:  Skyward username @warden.wednet.edu. This is also the student email address. Typically consisting of: first initial, ".", last name, and day of the month born @student.warden.wednet.edu. (e.g., John Doe, birthday December 31, 2000 = j.doe31@student.warden.wednet.edu).  

    Password: The password is available from the student's teacher or by calling the helpdesk at: (509) 349-1881.

    Canvas
    The user credentials for canvas are the same as for Office 365.

    Username: Skyward username @warden.wednet.edu. This is also the student email address. Typically consisting of: first initial, ".", last name, and day of the month born @student.warden.wednet.edu. (e.g., John Doe, birthday December 31, 2000 = j.doe31@student.warden.wednet.edu).

    Password: is user selected after the first time sign-on when setting up security questions. Take appropriate steps to ensure you have the before mentioned information, the Technology Department keeps no records of student passwords or answers to security questions. 

  • Should you experience trouble with a device itself (e.g., keyboard not typing, screen is blank, trackpad not responding) or you can't log into a Learning Management System (e.g., Canvas, Classlink, etc.), please first restart the device. Usually a restart can be forced by holding down the power button for ~10 seconds, then pressing it again to power the device back on. This will resolve a lot of problems, but should it not, please either:

    • Call the Helpdesk at (509) 349-1881 or
    • Submit a helpdesk request in the online ticketing system

    When calling or submitting a ticket, please have ready:

    • Full student name
    • Student's grade
    • WSD issued email address
    • The device's inventory tag number (e.g., WSD1234)

    Skyward: If a student needs assistance with their Skyward password, the building secretary will be able to assist. 

  • Should you experience trouble with an application, program, or website (e.g., can't find homework in Seesaw/Canvas, website not loading in spite of having internet on other devices, etc), please first restart the device. Usually a restart can be forced by holding down the power button for ~10 seconds, then pressing it again to power the device back on. This will resolve a lot of problems, even for issues relating to software. Should it not, please either:

    When calling or submitting a ticket, please have ready:

    • Full student name
    • Student's grade
    • WSD issued email address
    • The device's inventory tag number (e.g., WSD1234)
    • A clear description of the issue experienced

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